Patient Video Instructions

Mobile/ Cell Phone & iPad

STEPS

Step 1 – Prepare your device and software for your Telemedicine visit

Step 2 – Check-in 1 HOUR before your appointment

WHAT TO EXPECT:

Step 3 – Join THE WRSConnect Room 30 Minutes Before Your Visit Time

1. Click on the WRSConnect App
2. Enter the Telehealth room name shown in your Appointment Reminder Email (example above)
   
3. Press Create/Join
4. After you’re connected press Enable Camera and Enable Microphone
   
5. Please wait here until your provider enters the video room
6. You’ll see your provider’s webcam when they arrive