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Payments Using ACH (Bank Transfer)

This guide explains how staff can process patient payments securely using ACH (Bank Transfer), allowing patients to pay directly from their bank account.


STEPS

  1. Open the Patient’s Account page.
    • Enter the Payment Amount.
    • Select Payment TypeACH Payment.
  2. Select ACH and enter bank details.
    • From the payment method dropdown, select ACH (Bank Transfer).
    • Enter the required bank information:
      • Account Type (Checking or Savings)
      • Account Holder Name
      • Routing Number
      • Account Number
      • Check Type
      • Billing Address
    • Review details and Submit.
  3. Confirm Payment.
    • Once submitted, the payment will appear in Patient Payments.
  4. Print Receipts (Optional).
    • Click Print Receipt to provide a copy.
    • Two receipts will be generated: Practice Copy and Patient Copy.

Notes

  • ACH payments typically take 1–3 business days to process.
  • Pending status: Payments may appear as Pending until processing is completed.