Payments in the Check-In Module

When Stripe Payments is enabled for your practice, the Check-In process includes a secure option to review outstanding balances and make co-payments using your credit or debit card. Follow the steps below to complete your check-in and payment quickly and safely.

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STEPS

1. Start the Check-In

• On the day of your visit, the Check In button appears next to your appointment in the patient portal. Click it to begin the check-in process.

2. Complete Required Forms

• Follow the guided steps to review and update your Patient Profile, Pharmacy, Provider Information, and complete the Patient Intake Questionnaire.

3. Proceed to Co-Pay/Payments

• Review your outstanding charges and enter the amount you wish to pay.
• Under Payment Method, select Pay by Credit Card, then choose:
  • Saved Credit Card – Use a previously saved card.
  • Use a Different Account – Enter your card details as shown on your card.
  • (Optional) Check Store credit card info for future transactions to save your card securely.
  • Click Make Payment to continue.

4. Confirm Payment

• Once your payment is processed, you will see an on-screen confirmation and receive an email receipt.