Navigating the Payment Posting Screen
GO TO
BILLING → CLAIMS → VIEW CLAIMS
STEPS
- Pull up the claim via the Claim ID
- Select ‘Post Payment’ under the Actions section
- Post Payment Screen
- Claim Status section – shows the status of the claim in the post payment screen, but not the status with the insurance carrier
- Note – only available if the claim was created from the claims queue and not when created manually. Clicking the View Note link pulls up the progress notes of the patient
- Patient Billing Comments – comments added by anyone who has worked on the patient’s account, related to how the claims are being billed. Note that the patient Billing Comments section will not appear if no comments have been entered.
- Note icon – pulls up the billing statement comment section where you can add notes about the procedure.
NOTES
- Definitions of Payment Posting Screen:
- New Claim – Refresh or to pull up a new claim
- Rebill – to update CMS 1500 or resubmit claim to the insurance
- Bill Secondary – only prints secondary claim via paper, does not bill the secondary insurance
- Bill Tertiary –only prints tertiary claim via paper, does not bill the /tertiary insurance
- View/Print Claim – to view or print CMS 1500
- Claim History – shows documented history of the claim
- Patient Statement – pulls up the patient statement
- Billing Summary – pulls up the billing summary
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