To: All WRS Users
From: WRS Implementation Team
Date: 10/19/2021
Re: Process Change for Adding of All User Types

Items in this Release

  • Process Change for Adding of All User Types
This notice is to inform you of a change that will be made to the User Creation and Management Policy by WRS Health Administration.

Process Change for Adding of All User Types

Previously, all users had to be created by WRS Health staff. To increase efficiency and make the process easier for our users, we have adjusted the workflow.

Practices now have the ability to create PENDING user accounts for all user types under

Administration>Human Resource Management>Add New Resource.

To create user profile, you will need to complete the following fields:

  • Full name
  • Title
  • Work email
  • Cell phone number (for 2FA purposes)

After the profile is complete, click ‘SUBMIT REQUEST’. The user’s status will default to ‘Pending’ and a request for activation will be sent to WRS Health. Your request will be processed within 24-48 hours.

If you have any questions regarding this change, please contact your Account Manager. If you do not know who your account manager is, please email accountmanagement@wrshealth.com