How to Correct Posting

GO TO

BILLING → PAYMENT MANAGEMENT → PAYMENT SEARCH

Search For and Select the Payment to be Edited

STEPS

1. Voiding a duplicate check
1. Select the ‘Payment ID’ to pull up the Payment Editing Tool
   
2. Select the ‘Void’ button to void the entire check value
   
2. Unpostable Button
   1. This button is utilized for any unapplied amount on the check which could be an incentive payment or a payment for a claim that not found in WRS
      
   2. This will zero out the unapplied amount but will still be counted as revenue