Single Email Tied to Multiple Patients

GO TO

After selecting a patient

PATIENT MANAGEMENT → CONTACT INFORMATION → EMAIL ADDRESSES (PRIMARY)

STEPS

For patients that share a common email, there is a workaround provided below:

If you have three patients, Jane Smith, John Smith, and Joe Smith and all of their emails are family@yahoo.com, what you can do is, for Jane Smith you can enter the email as is (family@yahoo.com). For the remaining emails you would put; for example, John Smith as (family+john@yahoo.com) and for Joe Smith,(family+joe@yahoo.com). It doesn’t matter whether you put (+) and a name, or a number but there must be a (+) sign plus a unique difference, of a name or a number, to associate each account separately. It is suggested to use name, because it is easier for the patient to remember than a random number created by the practice.

By putting that (+) and name/number before the (@) sign, it will still send any information to the original email of family@yahoo.com, but it will allow each email to easily identify and associate the email to each patient in WRS as a placeholder.