Payments Using ACH (Bank Transfer)
This guide explains how staff can process patient payments securely using ACH (Bank Transfer), allowing patients to pay directly from their bank account.
STEPS
- Open the Patient’s Account page.
- Enter the Payment Amount.
- Select Payment Type → ACH Payment.
- Select ACH and enter bank details.
- From the payment method dropdown, select ACH (Bank Transfer).
- Enter the required bank information:
- Account Type (Checking or Savings)
- Account Holder Name
- Routing Number
- Account Number
- Check Type
- Billing Address
- Review details and Submit.
- Confirm Payment.
- Once submitted, the payment will appear in Patient Payments.
- Print Receipts (Optional).
- Click Print Receipt to provide a copy.
- Two receipts will be generated: Practice Copy and Patient Copy.
Notes
- ACH payments typically take 1–3 business days to process.
- Pending status: Payments may appear as Pending until processing is completed.
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